Return, Refund and Cancellation

We do not offer refunds or exchanges for opened products due to hygiene concerns. However, we do offer replacements purely on a case by case basis and it is always our endeavor to help our customers to the best of our ability as the case may be. The genuine cases of damage, leakage, missing product(s), wrong delivery of product(s) will be taken into consideration.

The customer shall bring the same to our notice within 3 working days from the date of receiving the product(s).

All claims for shortages or damages must be reported with proper Video and photos to customer service at on the day of delivery.

Cancellation Policy 

Orders once placed through cannot be cancelled and no refunds will be made once an order has been successfully placed through

If you have any questions regarding these Terms and Conditions, please email us at

Worldwide Copyright Blazing Manufacturing and Trading Co. & Blazeup Services Pvt. Ltd.. (brand owners of Vivid Naturally). All worldwide rights reserved.

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